Lisa Donaghue
Technical Writer
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lisadonaghue@gmail.com
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EXPERIENCE
Vertica - Senior Information Developer
February 2013 - Present
- Leads the documentation effort for Eon Mode, which allows Vertica to scale elastically on AWS.
- Builds and maintains guide for the Management Console, the Vertica database management GUI.
- Creates in-product GUI help pages, messages, and tooltips; submits them to product code using Git.
- Works with the engineering, QA, and UX teams during development to improve usability.
- Manages publication of Vertica hotfixes on Wordpress, and coordination of release notes.
- Chairperson of DataGals, a group organizing networking, mentoring, and learning opportunities for technical women at Vertica and its parent company, Micro Focus.
Boston Cares Volunteer Technology Corps - Volunteer Corps Captain
October 2015 - December 2016
- Provided classroom support at Google’s CS First, which teaches young students CS basics with Scratch, and Tech Goes Home, which educates under-served residents in technology adoption.
- Served as a volunteer leader and point of contact for volunteers and program instructors.
Vertica - Technical Writer Intern
May 2012 - August 2012
- Worked with engineering and QA interns to create user-defined extension documentation.
- Created Vertica quick-start guides in Author-It and how-to videos using Adobe Captivate.
TOOLS AND TECHNOLOGIES EXPERIENCE
Madcap Flare, Author-It, Atlassian JIRA, Confluence, Bitbucket, Git, Subversion, Wordpress, HTML, CSS, Adobe Captivate, InDesign, Photoshop, Microsoft Office, Windows, Mac OSX, Linux
EDUCATION
University of Massachusetts Amherst
English; Certification in Professional Writing and Technical Communication
September 2008 - December 2012
Graduated with Honors in English, concentration in Professional Writing and Technical Communication.
PROFESSIONAL DEVELOPMENT
Extension School at Harvard University
January 2016 - December 2016
- (CSCI E-45a) The Cyber World: Hardware, Software, Networks, Security, and Management
- (CSCI E-12) Fundamentals of Website Development
- (DGMD E-20) Modern and Mobile Front-End Web Design